Frequently Asked Questions

We support all sizes required by Apple and Google: iOS App Store (3 sizes): • iPhone 6.9" (1320 × 2868 px) - Required 2025 • iPhone 6.5" (1284 × 2778 px) - iPhone 14 Plus, 13 Pro Max • iPhone 5.5" (1242 × 2208 px) - Legacy Google Play Store (2 sizes): • Standard FHD (1080 × 1920 px) • QHD Premium (1440 × 2560 px)

Screenshot Creator Pro supports 26 languages for your templates: Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, and Ukrainian. You can generate your screenshots in all these languages with one click, perfect for localizing your app.

Credits allow you to generate your screenshots: Credit calculation: • 1 credit = 1 generated image • Formula: Number of sizes × Number of languages × Number of screenshots • Example: 3 sizes × 2 languages × 5 screenshots = 30 credits Two types of credits: • Subscription credits: Reset each month • One-time credits: Kept forever, never expire Subscription credits are used first, then one-time credits.

We offer 4 plans to suit your needs: • Free: 20 credits/month, watermark included, community support • Starter ($15/month): 500 credits, no watermark, ZIP export, multi-language • Pro ($39/month): 1,500 credits, custom templates, early access to new features • Agency ($79/month): 4,000 credits, dedicated support, unlimited templates One-time credit packs (never expire): • Small: 100 credits for $5 • Medium: 500 credits for $20 (best value) • Large: 1,000 credits for $35

Yes, you can upgrade or downgrade your plan at any time from your account. Changes take effect immediately: • Upgrade: Instant access to new credits • Downgrade: Effective at the end of your current billing period No commitment, cancel anytime.

We export in high-quality PNG (100%) optimized for stores: • Maximum resolution for each device size • Lossless compression • Files organized by platform and language in a ZIP • Batch export of all sizes in one click

To make your work easier: • Your uploaded screenshots are processed and can then be deleted • Your saved templates are kept in your account • Your generated exports are kept in your generation history • You can delete your data at any time from your account

Our editor offers complete customization: Backgrounds: Solid colors, linear gradients, custom images, patterns Texts: Free positioning, size, font, color, alignment, line height Visual elements: Phone position and rotation, shapes (circles, rectangles) with opacity and blur, shadows and effects Advanced features: Multi-image editing (up to 4 variants), copy/paste elements, automatic alignment, simultaneous multi-size preview

No! You can: • Create as many templates as you want • Import as many images as needed (max 10 MB each) • Save all your projects Only image generations consume credits. Creation and editing are unlimited.

The Free plan includes a discreet watermark on exported images. How to remove it? • Upgrade to a paid plan (Starter, Pro, or Agency) • OR purchase a one-time credit pack Once a purchase is made, the watermark is permanently removed from your account.

Our team is here to help: • Email: Use our contact form • Response: Within 24 hours on business days • Dedicated support: Available with the Agency plan We speak English and French.

Yes, we offer a 14-day money-back guarantee: • Contact us within 14 days of your purchase • Full refund, no questions asked

Absolutely! You can: • Upload your own images (PNG, JPG) • Use solid colors or gradients • Create custom patterns Limit: 10 MB maximum per file.

Yes, our templates meet all requirements: App Store (Apple): • Exact sizes required for 2025 • Safe zones respected • Compatible with App Store Connect Google Play: • Dimensions compliant with guidelines • Format optimized for Play Console

Our Generator V2 automates creation: 1. Upload your screenshots 2. Select your target languages (up to 26) 3. Choose export sizes (iOS and/or Android) 4. Enter your texts for each screen 5. Click "Generate" The tool automatically creates all variants and organizes them in a ZIP by platform/language.